# CogniChat > CogniChat is the AI operating layer for businesses on WhatsApp in Ghana. One AI agent takes orders, bookings, and support; one unified customer memory remembers every customer across every channel. CogniChat turns WhatsApp into a full operating system for small and growing businesses — restaurants, hotels and guesthouses, salons and spas, and retail shops. Customers chat as they always do; the AI agent handles orders, reservations, questions, and Paystack payments in Ghana cedis (GHS), and every interaction is recorded against a single customer profile that the business and the agent can both see. ## Pages - [Home](https://cognichat.app/): What CogniChat is and how it runs a business on WhatsApp. - [About](https://cognichat.app/about): Why CogniChat exists — one AI agent, one unified customer memory. - [Customer stories](https://cognichat.app/customers): How restaurants, salons, hotels, and shops in Ghana run on CogniChat. - [Contact](https://cognichat.app/contact): Sales, support, and partnerships. - [Security](https://cognichat.app/security): How CogniChat protects workspace and customer data. - [Privacy](https://cognichat.app/privacy): Data practices. - [Terms](https://cognichat.app/terms): Terms of service. ## What CogniChat does - An AI agent on WhatsApp that takes orders, makes bookings, answers questions, and collects payment. - A unified customer memory: one profile per customer spanning messages, orders, bookings, and payments. - Modules for Food (orders + kitchen), Bookings (reservations + calendar), Retail (catalog + orders), and Customer Support. - Paystack payments in Ghana cedis, completed inside the WhatsApp conversation. - Financial pulse and per-customer analytics built on a unified event stream. ## FAQ - **What is CogniChat?** An AI operating layer for businesses that run on WhatsApp. A single agent takes orders, bookings, and support, and a unified customer memory remembers every customer across every channel. - **Who is it for?** Restaurants, hotels and guesthouses, salons and spas, and retail shops — any business that takes orders, bookings, or support over WhatsApp. - **Where is it available?** Built for businesses in Ghana; prices in Ghana cedis (GHS); WhatsApp is the primary channel. - **Does it handle payments?** Yes, via Paystack in Ghana cedis, inside the WhatsApp chat. ## Contact - Sales: sales@cognichat.app - Support: support@cognichat.app - WhatsApp: https://wa.me/12058508340